Privacy Policy

Introduction

At Sprintx (also referred to as "us", "we", "our" or the "Company") we value your privacy and we are committed to protect it in accordance with the highest level of privacy regulation. This Privacy Policy (also referred to as the "Policy") describes our privacy practices for the activities set out below. In this Policy, personal data (also referred to as "Personal Data") refers to any information that on its own, or in combination with other available information, can identify an individual.

Information You Provide to Us

‍As per your rights, we inform you how we collect, store, access, disclose and otherwise process information about you and when you use our websites, domains, applications, and other online products and services (also collectively referred to as “Services”), when you create an account, (attempt to) make an order, use our products, contact our customer service team, fill out a form, submit a post, subscribe to our newsletter, purchase a membership, download software updates, complete a voluntary market research survey, engage with us on social media, or otherwise interact with us by post, phone, email, social media, messaging service, or otherwise; that link to this Privacy Policy. The Personal Data we may collect on such instances includes your name, username, bio, email address, business information, content, including your avatar, image, photos, posts, responses, feedback, and password; as well as payment information such as your billing address, phone number, payment method details, etc.

Information We Collect Automatically When You Interact With Us


When you use the Sprintx and our Services, we automatically collect personal and other information. This information may include:

  • Activity Information: We collect information about your activity on our Services, such as your reading history and when you share links, follow users, highlight posts, precise or approximate location from your IP address, mobile or other device’s GPS, or other information you share with us depending on your device settings.
  • Order, Transaction and Payment Information: We collected information about your order or transaction, such as order or purchase price and date, subscription or membership details, payment details such as billing address, IBAN, or other related transaction information.
  • Device and Usage Information: We collect information about how you access our Services, such as data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, searches conducted, pages or content you viewed or engaged with, links clicked, access dates and time spent on each page, hardware and software information, device information, device or Product event information, unique Product or device identifiers, crash data, browser type, browsing actions and patterns, Service version, booking or order information, and other related information. We may collect this information even if you haven’t created a Sprintx account or logged in.
  • Cookies and Similar Tracking Technologies Information: We use tracking technologies, such as cookies, mobile identifiers, tracking URL’s, log data, web beacons, and other similar technologies to collect information about you and to help provide, protect, and improve Sprintx Service. This Cookie Policy supplements the Sprintx Privacy Policy and explains how and why we use these technologies and the choices you have:
    - Cookies are small data/ text files send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your hard drive, device memory or browser to help us improve our Services and your experience, see which areas and features of our Services are popular, recognize your preferences when you return, count visits, understand your navigation patterns, to serve you tailored options, to detected fraud and prevent it, to monitor and analyze the performance and effectiveness of our Service, and so forth. So long as the cookie is not strictly necessary, you may opt in or out of cookie use at any time and the Help Feature on most browsers will provide information on how to accept or disable cookies. Please note that if you choose to remove or reject cookies or clear local storage this could affect the features, availability, and functionality of Sprintx Services.
    - Web Beacons (also known as “pixel tags” or “clear GIFs”) are tiny electronic graphic images and/or small blocks of code placed on website pages, ads, or in our emails that allow us to determine whether you performed a specific action, to help us count visits, measure response rates, understand usage and improve our Service and promotions overall.
    - Third-Parties, like Google Analytics, place technologies such as pixels and SDKs on Sprintx Service to help us analyze how you use our Services, market and advertise Sprintx to you, detect or prevent fraud or conduct risk assessments, and collect information about your activities on our Service. Please note that if you choose to remove third-parties like Google Analytics, you are opting out of tailored advertising, which means you still may receive some advertising content but it will not be tailored to your interests.

Information We Collect from Third-Parties

Our Products and Services may contain links to other websites, applications, products and services maintained by third parties. Sprintx has no control or input on how your data is collected and handled by these third parties whose Products or Services may be accessed through links we may provide to you. These third-party services are owned, operated and governed independently from us and they have their own separate privacy and data collection practices. Therefore, you are advised to check each third-party privacy policy periodically and contact them directly if you have any question or request further information about your Personal Data. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites. We may receive Personal Data about you from various third parties, including:

  • Statistics and Analytics: Device and Usage Data from third-party analytics providers such as Google;
  • Email and Social Media Platforms: Account Information and Payment Data for example when you log in to our Service using such social media platforms;
  • Law enforcement agencies, Trade Unions, Associations, etc.: Account Information and Payment Data who share data for the purposes of membership, fraud prevention, credit risk reduction, etc.;
  • Insurance, Credit, Payment and Delivery providers: Account Information, Payment Data, and Financial Data for example when you make an insurance claim or request a delivery service;
  • Referrals: Account Information and Payment Information from another individual when they place an order for you or they refer you to our Services;
  • Other Sources: To the extent permitted by applicable law, we may receive additional information about you, such as references, demographic data, or information to help detect fraud and safety issues from third-party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results or fraud warnings from identity verification service providers for use in our fraud prevention, security investigation, and risk assessment efforts. We may receive health information, including but not limited to, health information related to levels of beverage consumption.

If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information set out in the "Contact us" section below.

Information Processing

We collect and use your Personal Data with your consent to provide, maintain, and develop our products and services and understand how to improve them. These purposes include:

  • To deliver your product or service
  • To fulfill orders including electronic and non-electronic shipment
  • Building a Safe and Secure enviroment
  • To verify or authenticate your identity
  • Investigate and prevent security incidents such as breaches, attacks and hacks
  • Providing, developing, and improving our products and services
  • Deliver, maintain, debug and improve our products and services
  • Enable you to access Sprintx services and set up accounts
  • Provide you with technical and customer support
  • Organize and Deliver Advertising and Marketing
  • Send you newsletters and other marketing communications about current and future products, programs and services, events, competitions, surveys and promotions held by us or hosted on our behalf; and
  • Organize events or register attendees and schedule meetings for events

Where we process your Personal Data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business for example against fraud. Consent will be required to initiate services with you. Within our contract, if you fail to provide consent, some services may not be available to you.

Information Sharing, Transfer and Storage

We will only share your Personal Data with third parties in the ways set out in this Policy. We may share, transfer or disclose personal information in the following circumstances or as otherwise described in this policy:

  • If you use our Services to publish content, post comments or send private notes, certain information about you will be visible to others, such as your name, photo, other account information you may provide, and information about your activities on our Services (e.g., your followers and who you follow, recent posts, reactions, highlights, and responses);
  • If we deal with vendors, service providers, independent contractors, agencies, and consultants that need access to personal information in order to perform and improve services for us, such as companies that assist us with web hosting, storage, database, backup and disaster recovery service, and other infrastructure, analytics, payment processing, fraud prevention and security, customer service, communications, and marketing. For example, we may share Personal Information on Google Analytics to help us understand how our customers use the site, or on newsletter services to provide targeted marketing, or on social media platforms to promote our products and services;
  • If we need to comply with a legal obligation, or if we believe that sharing or disclosure is in accordance with, or required by, any applicable law or legal process, including court and tribunal proceedings or lawful requests by public or government authorities to meet national security or law enforcement requirements.;
  • If we believe that your actions are inconsistent with our user agreements or policies, or if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Sprintx, our users, the public, or others;
  • If we believe that your actions are inconsistent with our user agreements or policies, or if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Sprintx, our users, the public, or others;
  • If we are involved in a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
  • If we believe that sharing or disclosure is necessary to our affiliates, subsidiaries and other companies under common control and ownership to improve our products and services;
  • If you provide consent or at your request and direction;
  • We also share aggregated or de-identified information that cannot reasonably be used to identify you.

Where possible, we store and process data on servers within the general geographical region where you reside (note: this may not be within the country in which you reside). Your Personal Data may also be transferred to, and maintained on, servers residing outside of your city, province, country or other governmental jurisdiction where the data laws may differ from those in your jurisdiction. We will take appropriate steps to ensure that your Personal Data is treated securely and in accordance with this Policy as well as applicable data protection law in the jurisdiction in which we may process it. More information about these clauses can be found here: https://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A32021D0914

Information Retention and Removal

We will only retain your Personal Data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need Personal Data, we will remove it from our systems and/or take steps to anonymize it. We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Information Security

We have appropriate organizational safeguards and security measures in place to protect your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. The communication between your browser and our website uses a secure encrypted connection wherever your Personal Data is involved. We require any third party who is contracted to process your Personal Data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law. In the unfortunate event of a Personal Data breach, we will try to notify you as soon as we acknowledge it and any applicable regulator when we are legally required to do so.

Withdrawing Consent

If you have consented to our processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to opt out from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us using the information found at the bottom of this page.

Amendments

We reserve the right, at Our sole discretion, to modify or replace this Policy at any time. If a revision is material We will make reasonable efforts to provide you with notice prior to any new Policy taking effect by sending an email to the email address associated with your account, or prompting you to review and accept the revised policy when you revisit the website, or updating the date at the top of this Policy. What constitutes a material change will be determined at Our sole discretion. Unless we say otherwise in our notice, the amended Policy will be effective immediately, and your continued use of our Services is bound by the revised Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Questions or Complaints

If you have a question, concern or complaint about this Policy or any element about how we handle your personal information then please contact us using the details below. For your own privacy and security, at our discretion, we may require you to prove your identity before dealing with your request or providing the requested information. If you are still not satisfied, then you have the right to lodge a complaint with the local Data Protection Authority where you reside. If you are based in the EEA, please visit this website for a list of local data protection authorities https://edpb.europa.eu/about-edpb/board/members_en

Contacts

If you have any questions about this Privacy Policy, please contact us at info@sprintx.com.
To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, we've made the process simple:
Make a Data Request
To contacts us, please email info@sprintx.com